Classic Shears Hair Studio

Cancellation and No-Show Policy

We ask that any cancelations be done 24-48 hours prior to your appointment time, in order for us to be able to offer the appointment to another client.

We allow 2 late cancellation or no-show appointments before we require a 35% non-refundable deposit of the service you book. This can be done by giving a credit card over the phone, or by e-transfer, we do our very best to respect your time and ask that you do the same.

An appointment is considered a “no-show” 15 Minutes after the scheduled appointment time, in order to avoid these we do send out automated conformation text/e-mail’s and reminders 72 and 24 hours before the appointment. Late cancellations are any cancellation after 24 hours before the scheduled appointment time.